Ryanair Customer Support Advisor with Italian

Job Title:

Job Description

We are a professional team providing airline customer support for one of the biggest European airline.
Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by qualified staff.

Join us and work as:

Passenger Support in Italian

Responsibilities:

- assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights
- handling complaints

Requirements:

- Knowledge of Italian on communicative level (min. B2)
- Ability to operate Windows operating system and MS Office package
- Communication skills and attitude towards working with people
- High personal culture and customer orientation
- Commitment and motivation to work - together we can achieve more!

- Availability to work from the office (Szczecin, Posejdon)

We offer:

• attractive salary based on a civil (35.71 PLN/hr) or labour contract (6000 PLN)

• flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!

• modern workplace in the heart of Szczecin

• team-building events

• fully paid training to prepare you for direct contact with customer

• team leader support at every stage of cooperationcoaching, mentoring to improve your qualifications

Location:

Language Requirements:

Time Type:

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