Senior Scrum Master

Job Title:

Senior Scrum Master

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.

Experience the power of a game-changing career.

Key Responsibilities:

• Foster and apply Agile values, principles, and practices to enhance team planning and solution delivery.
• Offer training and mentorship to scrum teams, reinforcing adherence to Agile practices.
• Facilitate the identification, resolution of tasks, and management of issues, risks, and action items.
• Schedule and facilitate scrum events, ensuring smooth decision-making and collaboration.
• Drive iteration execution and shield the team from uncontrolled work injections, ensuring changes are intentional.
• Facilitate conflict resolution and adaptation to changing requirements while maintaining high performance.
• Conduct post-mortem analysis and root cause investigations to promote continuous improvement.
• Support Product Owners and Project Managers in delivering high-level project updates to senior management.
• Assist product owners in managing intra-team dynamics concerning priorities and scope.
• Navigate team challenges, providing guidance and coaching in Agile methodologies.
   
  

Qualifications & Skills Needed:

• Education: Bachelor’s degree in computer science, information technology, or a related field is preferred.
• Experience: Minimum 5 years of leading Agile teams and facilitating sprints. Certified Scrum Master credential preferred.
• Methodology: Demonstrable proficiency in Agile methodology and frameworks such as Scrum and Kanban.
• Technologies: Solid understanding of .NET Core/Python and NODEJs/REACT technologies, Azure DevOps, CI/CD pipelines, and GitLab.
• Thrives in a collaborative, fast-paced environment with a strong grasp of iterative and incremental development principles.
• Understanding and experience with SDLC, Agile procedures, and Scaled Agile Framework (SAFe).
• Expertise in Azure-based environments and the Atlassian stack (Jira, Confluence).
• Passion for meeting deadlines and delivering projects on time.
• Competent in interpreting agile metrics for analysis and improved sprint planning.
• Exhibits self-motivation, excellent organization, and leadership capabilities.
• Superior communication, people skills, and experience in facilitating Agile practices.
• Outstanding problem-solving skills paired with strong analytical abilities.
• Previous hands-on programming and leading mid-sized teams are a plus.

Location:

POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr

Language Requirements:

Time Type:

Full time

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