Technical Customer Support with Italian - work from Katowice

Job Title:

Job Description

Responsibilities:

• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
• Handling reports regarding the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs
• Helping customers solve technical issues with their devices
• Collaborate with service engineers to obtain technical support

Requirements:

• Knowledge of Italian at and communicative level (min. B2+)
• Knowledge of English enabling understanding of the training content (min. B1+)
• Interest in new technologies

What we offer:

• Flexible employment based on a civil contract
• Work in a modern and comfortable office in the center of Katowice
• Shift work from Monday to Friday (working hours: 10:00-19:00)
• Comprehensive 5-week training in English (fully paid from our side) 

Location:

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents